Continuous Trust & Orchestration
Case & Verification Management
Multi-tenant dashboard for reviewing verification journeys, making decisions, managing AML cases, triggering Face Biometric Authentications, and exporting audit-grade evidence for regulatory inspection.
Built for Enterprise Integration
Journey Details
Timeline
Webhook Log
ID Document
● Passed
Selfie · Liveness
● Passed
AML · PEP · Sanctions
● Clear
Multi
Tenant operating view
Audit
Grade evidence export
Journey
Replay & timeline
How it works
The compliance operating view, for teams that answer to your regulator.
| Status | Face | Full Name | Nationality | Document Type | Start Date | |
|---|---|---|---|---|---|---|
| Rejected |  |
Jordan Taylor | UAE |
Passport ID card Drivers License |
2019-02-09 | |
| Passed |  |
Morgan Reed | UAE |
Passport ID card Drivers License |
2019-02-09 | |
| Incomplete |  |
Casey Brooks | UAE |
ID card |
2019-02-09 | |
| Referred |  |
Riley Morgan | UAE |
Passport ID card Drivers License |
2019-02-09 | |
| Resubmit |  |
Skyler Quinn | UAE |
Passport |
2019-02-09 | |
| Passed |  |
Taylor Avery | UAE |
Drivers License |
2019-02-09 | |
| Pending |  |
Maria Lopez | USA |
Social Security Card |
2020-05-15 | |
| Passed | |
Alex Nguyen | Vietnam |
National ID Passport |
2021-03-22 | |
| Referred | |
Sara Kowalski | Poland |
Passport |
2021-07-14 | |
| Passed | |
David Chen | Singapore |
Passport Drivers License |
2022-01-09 | |
| Rejected | |
Layla Hassan | UAE |
Emirates ID Passport |
2022-06-30 | |
| Incomplete | |
Omar Khalid | Iraq |
National ID |
2023-02-18 |
1
2
3
4
...
10
1
Journeys arrive in the review queue
Referred and pending journeys surface in the Studio case management view, filterable by decision, document type, nationality, and date.
2
Reviewer inspects journey evidence
Document images (front/back), selfie, liveness video, all extracted fields, check results, device intelligence signals, and AML matches are available in one view.
3
Decision applied with audit trail
Reviewers approve, reject, or request resubmission, every action is logged to a complete audit trail with timestamp, reviewer ID, and notes.
4
Evidence exported for regulators
Journey details, decisions, AML audit logs, and webhook logs are exportable in structured formats for regulatory submission.
Why Enterprises Choose IDWise for Case & Verification Management
01
Complete evidence in one view
Document images, selfie, liveness, checks, device signals, AML results, and timeline, all in one journey detail view for accurate decisions.
02
Complete audit trail
Every reviewer action is logged with timestamp and identity, producing a Reviewer actions, timestamps, decisions and notes are recorded to support internal governance and regulatory review..
03
Journey replay
Full timeline view of every event in a journey, submission, system decision, reviewer actions, AML updates, and resubmissions.
04
Multi-tenant isolation
Review queues, evidence, audit trails, and access rights are fully isolated per tenant, supporting multi-jurisdiction operations from one platform.
Capabilities
Robust, enterprise-grade features built for regulated industries
Journey Detail View
Document images, selfie + liveness video, all check results, device intelligence signals, AML results, and extracted fields in one tabbed view.
Decision Management
Approve, reject, refer, or request resubmission, with reviewer notes. All actions logged to the complete audit trail.
Journey Timeline
Chronological event log of the full journey: submission events, system decisions, reviewer actions, AML updates, and webhook deliveries.
Evidence Export
Export journey evidence, decisions, and AML audit logs in structured formats for regulatory submission and internal compliance records.
Feature detail
Everything you need for case & verification management
Filter journeys by decision status, document type, nationality, reviewer, date range, and step outcome. Bulk assignment and review supported.
Document images (front/back/NFC), selfie photo, liveness video, 50+ check results, device signals, and AML match details, all in one view.
Complete per-journey audit trail of every event: submissions, system decisions, reviewer actions, AML searches, monitoring updates, and webhook deliveries.
Export structured journey evidence, reviewer decisions, and AML audit logs, formatted for regulatory inspection.
Built for Enterprise Integration.
Simple API & SDK
Start with a few lines of code. Full sandbox, webhooks for every event, and docs your engineers will use.
Consistent controls across supported channels
Same fraud models, document coverage, and UX on iOS, Android, Web, React Native, and Flutter.
iOSAndroidWebReact NativeFlutterREST API
</> View documentation
// Start a journey with case-management const journey = await idwise.startJourney({ flowId: 'your_flow_id', referenceNo: 'USR_000001' }); // Receive result via webhook app.get('journey/v2/get/12345667899', (req) => { const { decision } = req.body; // Passed | Refer | Rejected });
Frequently asked questions
IDWise Studio shows document images (front and back), selfie photo, liveness video, all 50+ automated check results, device intelligence signals, AML match results, extracted fields, and the full journey timeline in one tabbed view.
Yes. IDWise Studio supports role-based access control with assignment workflows, journeys can be assigned to specific reviewers, with and senior officer review chains configurable.
Every reviewer action is logged to a complete audit trail with the reviewer's identity, timestamp, decision, and any notes attached, producing an auditable record for regulatory inspection.
Yes. Journey evidence, reviewer decisions, and AML audit logs are exportable in structured formats suitable for regulatory submission or .
Talk to an IDWise Specialist about Case & Verification Management
Discuss your markets, regulatory requirements, risk controls and integration architecture with our team, and see how IDWise fits your operating model.