Continuous Trust

KYC Renewal

Configure KYC renewal cycles per customer segment or product line. IDWise triggers re-verification automatically when deadlines approach, with webhook notifications and no manual tracking.

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Built for Enterprise Integration

Kyc RenewalPassed

Active & running

Real-time verification

Automated

Renewal monitoring

Configurable

Segment & risk-tier rules

Webhook-Driven

Workflow notifications

How it works

Automate periodic re-verification, per segment, risk tier, and product line.

Configure renewal periods per segment

Set KYC renewal cycles in Flow Builder per customer segment, product line, or risk tier, e.g. 12 months for standard, 6 for high-risk.

IDWise tracks renewal deadlines

The platform tracks KYC expiry for every verified customer and calculates renewal deadlines automatically.

Webhook fires when deadline approaches

Configurable advance-notice webhooks fire when a customer's KYC renewal deadline is approaching, giving your team time to act.

Re-verification journey triggered

A new verification journey is launched for the customer, using the same Flow Builder configuration as the original onboarding.

Why Enterprises Choose IDWise for KYC Renewal

Policy-driven renewal

Automated deadline tracking and webhook notifications help teams manage renewal obligations consistently from expired KYC.

Segment based cycles

Configure different renewal periods per product line, customer risk tier, or regulatory requirement, in Flow Builder without code.

Webhook automation

Renewal deadline webhooks integrate directly with your CRM, case management system, or customer communications platform.

Same journey config

Renewal journeys use the same Flow Builder configuration as initial onboarding, maintaining consistency in verification standards.

Capabilities

Robust, enterprise-grade features built for regulated industries

Renewal Period Configuration

Set renewal intervals per flow, configurable from months to years, with different settings per customer segment.

Deadline Webhooks

Webhook fires automatically when a KYC renewal deadline is approaching, configurable advance notice period.

Re-verification Journey

Launch a new verification journey for the customer using the existing flow configuration, same standards as original onboarding.

Compliance Reporting

IDWise Studio shows KYC expiry status across all customers, filterable by segment, product, or expiry window.

Feature detail

Everything you need for kyc renewal

Set renewal periods per flow in Flow Builder. Different intervals for different customer segments, risk tiers, or product lines.

Deadline-approaching and deadline-exceeded webhooks fire automatically. Configurable advance notice period (e.g. 30 days before expiry).

Renewal journeys reuse existing flow configurations, customers are guided through the same verification steps as initial onboarding.

IDWise Studio shows upcoming renewals, expired KYC, and renewal completion rates, exportable for regulatory reporting.

Built for Enterprise Integration.

Simple API & SDK

Start with a few lines of code. Full sandbox, webhooks for every event, and docs your engineers will use.

Consistent controls across supported channels

Same fraud models, document coverage, and UX on iOS, Android, Web, React Native, and Flutter.

iOSAndroidWebReact NativeFlutterREST API

</> View documentation

integration.ts

// Start a journey with kyc-renewal
const journey = await idwise.startJourney({
  flowId: 'your_flow_id',
  referenceNo: 'USR_000001'
});

// Receive result via webhook
app.get('journey/v2/get/12345667899', (req) => {
  const { decision } = req.body;
  // Passed | Refer | Rejected
});

Frequently asked questions

KYC renewal periods are configured in Flow Builder per flow. You can set different intervals for different customer segments or risk tiers without any engineering work.

You configure the advance notice period, for example, IDWise can fire a webhook 30 days before the KYC renewal deadline, and again on the day it expires.

The journey status transitions to renewal-expired. You can configure your system to restrict account access for expired customers based on the webhook event.

Yes. Renewal journeys use the flow configuration you specify, you can configure a lighter renewal journey (e.g. selfie only) or a full re-verification depending on your regulatory requirements.

Talk to an IDWise Specialist about KYC Renewal

Discuss your markets, regulatory requirements, risk controls and integration architecture with our team, and see how IDWise fits your operating model.

Book a demo → Read the docs